Do you have a question about a product, order, or styling advice? We're happy to help. Our contact details and opening hours are listed below.
E-mail
hello@linea-noir.com — general questions and collaborations
support@linea-noir.com — customer service, returns and aftercare
Opening hours
Monday – Friday: 08:00 – 17:00
Saturday: 10:00 – 16:00
Sunday: closed
Response time
We aim to answer emails within one business day . During busy periods, this may take up to 48 hours . Orders and delivery inquiries are prioritized.
Send us a message
Frequently Asked Questions
How long does delivery take?
Standard delivery within the Netherlands: 2–5 business days. International delivery times vary by country.
Can I return my order?
Yes, within 14 days of receipt. Please contact us first at support@linea-noir.com for the return process.
Are your products in stock?
Product pages show current inventory. Delivery times are clearly stated for pre-orders.
Do you offer installation or styling advice?
We offer (paid) styling consultations upon request — email us for availability.